The hard thing about soft skills
The hard thing about the ‘soft’ skills of courtesy and consideration is that they’re only partly skills. They’re far more about our attitude: how much… Read More »The hard thing about soft skills
Search Results for: do it now
Peter Drucker on continuity and change
The more an institution is organized to be a change leader, the more it will need to establish continuity internally and externally, and the more… Read More »Peter Drucker on continuity and change
Taking the temperature
What do you do to keep an eye on how your team is doing – as individuals and a team? A less-structured meeting (or part… Read More »Taking the temperature
Raising the average (2)
The basic principle is that when you’re recruiting, you should be seeking to raise the average of your team, bringing in people who increase the… Read More »Raising the average (2)
More about that monkey
This is a brilliant illustration from William Oncken, Jr. and Donald L. Wass about avoiding taking responsibility for other people’s problems. Where Is the Monkey?… Read More »More about that monkey
Five Questions: Victoria Patience
1) Introduce yourself: who are you, what do you do, and why is it important? My name’s Victoria Patience. I’m a freelance Spanish-to-English translator and… Read More »Five Questions: Victoria Patience
Champion (2)
Noun 2 A person who vigorously supports or defends a person or cause.‘he became the determined champion of a free press’2.1 historical A knight who fought… Read More »Champion (2)
Spec-ulation
If you’re asking someone to do something for you, an appropriate spec goes a long way. A good spec saves everyone time and effort* and… Read More »Spec-ulation
Five Questions: Bryan Charter
1. Introduce yourself: who are you, what do you do, and why is it important? I’m Bryan Charter. I’m a business coach and I run… Read More »Five Questions: Bryan Charter
The hard part: other people
Your work probably has several hard parts, and one of them is almost certainly other people. If only they would… … do their jobs properly… Read More »The hard part: other people